Pre-requisite:

• Good understanding of installation practices across all disciplines of the security industry is essential, as the role will include working on intruder alarms, access control, closed-circuit television, gate automation, etc.
• Fire Alarm work will also be required of the successful person, however training can be given to the right person.
• Good working knowledge of current technologies and admin systems, eg PDA.
• Must be methodical with the ability to fault find and resolve.
• Must be well organised and complete admin tasks in a timely and efficient manner.
• Must be flexible and willing to be included in our 24 hour call-out out as required on a rota basis, including weekends, public holidays and periods of staff holiday and sickness.
• Must be flexible and willing to work away from home occasionally.
• Must hold a full, clean UK or EU driving licence.

Account abilities:

• To act in a professional and courteous manner at all times when dealing with all customers.
• To maintain good working relationships with our work colleagues.
• To carry out installations and/or servicing on the above systems in line with quality standards and company policies/procedures.
• To adhere to the quality requirements of ISO9000.
• Ability to maintain customer confidentiality and protect the company’s operations.
• To attend meetings internally and externally as required.
• To attend training courses as required.
• To assist in other areas of the company’s operations (within capabilities) as required.